Shipping policy

At Essence & Oak, we’re committed to delivering your items with care, transparency, and quality service.

Processing Time

 All orders are processed within 2–5 business days after payment has been received. Please note that processing times may be extended during peak seasons, sales, or promotional periods.

Shipping Timeframes

Estimated delivery times begin after your order has been processed:

• United States: 5–8 business days

• International: 6–18 business days

Please note: Delivery times may vary due to customs inspections, weather conditions, or carrier delays beyond our control.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow up to 72 hours for the tracking link to become active.

Incorrect Shipping Details

Please double-check your shipping information before completing your purchase. We are not responsible for orders shipped to incorrectly entered addresses.

International Orders

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.